How to Find an AKO Email Address

AKO Web Mail Login
Already have an account and looking to access your Army of Knowledge Online Web Mail account? Information on how to acquire this login can be found on the AKO Webmail Login page.

AKO CAC Card Reader
AKO will soon be switching 100% to CAC readers and you will be required to have one to use your AKO webmail. Check out our AKO CAC Card Reader to get the best deals on your Common Access Card (CAC).

AKO Help Desk
Need to call or reach someone connected directly with AKO? Check out the AKO Help Desk.

If you have issues with setting up your AKO, registering, or working with a W-2 form, please visit the AKO FAQ’s page.

Additional AKO Webmail information can be found at

Army Knowledge Online (AKO) is a web management system given to all Army personnel and civilians who are employed by the military. Military users can check their AKO email and view important documents like enlisting or medical documents once they are logged into the system. AKO gives users the ability to look up AKO email addresses of former coworkers and other personnel with it’s “Find a Person Function”. To use this feature, you must first have a valid Army Knowledge Online email account.

  1. First, log into Army Knowledge Online by visiting and enter your user name and password. If you need help logging in, check our AKO Login page. Once you have logged in, your personal AKO homepage will appear. Click on the blue book “People” icon located at the top of the page next to “Video” and “Help”.
  2. Next, enter all the user’s information on the “Find a Person” screen. Type the first and last name of the person you are looking to find in the appropriate box and click the box labeled “Current Region”. Once this button has been clicked scroll down the list until you have located the area closest to the person you are trying to look up.
  3. Next Click on the grey “Find” button.
  4. AKO will search for the email address of the person you are trying to find. This may take a few seconds to a minute so it is important to be patient. The search results will appear in a table on the bottom left corner of your screen. If more than one user has been found with both the first and last name, you will have to narrow the recipents down by clickong the “Rank” or “Middle” column. By clicking on either of these columns, the users will be ranked by their respective rank or middle name. Once you have located the person you are looking for, locate his AKO email address under the “Username” column.