Army Knowledge Online FAQs

AKO Webmail on the DROID Instructions
Are you having issues or are interested in accessing your AKO Webmail on the Droid? If you are, please visit the AKO Webmail on the DROID Instructions page.

Clearing Old Certificates
Are you having problems clearing your old certificates? If so, please visit the  Clearing Old Certificates page.

How to Install the DoD Root Certificate
Do you want to know how to install the DoD root certificate? If so, please visit the DoD Root Certificate page.

How to Register a New CAC
Are you interested in learning how to register a new CAC? If so, please visit the How to Register a New CAC page.

Logging Into AKO/DKO Using a CAC
Do you want to know how to log into AKO or DKO using your CAC? If so, please visit the Logging Into AKO/DKO Using a CAC page.

Reset Password
Are you having problems logging in and need to know how to reset your AKO password? If so, please visit the Reset Password page.

W-2 Information
Are you looking for information regarding your W-2 Information? If so, please visit the W-2 Information page.

AKO Web Mail Login
To access the Army of Knowledge Online Web Mail system, you will need to get an official AKO Webmail Login. Information on how to acquire this login can be found on the AKO Webmail Login Portal page.

AKO Account Registration
If you do not have an AKO webmail account yet, please read the AKO Account Registration page on how to get set-up.

DKO Account Registration
For DKO Account Registration information, please visit the DKO Account Registration page.

AKO Help Desk
If you are having issues and need to contact someone please visit the AKO Help Desk page for more information.