AKO Webmail

AKO Login

AKO Webmail Login Help
If you have issues with setting up your AKO Login account or registering.

AKO Account Registration
If you do not have an AKO webmail account yet.

AKO
For all general information on AKO visit the homepage.

AKO Webmail Help Desk
If you are having issues and need to contact someone please visit the AKO Webmail Help Desk.

Reset Your AKO Login Webmail Password
Are you having problems logging in and need to know how to reset your AKO password? If so, please visit the Reset Password page. AKO Webmail on the DROID Instructions
AKO Webmail/DKO Webmail is a web-based communication and collaboration client that allows you to compose and manage email messages, manage personal addresses including accessing any public address books, and manage and share calendars.  You can access AKO/DKO webmail from any location with an internet connection.

Every AKO Webmail/DKO Webmail portal user is given access to their own AKO Webmail/DKO Webmaill account.  To learn more on AKO Webmail/DKO Webmail:

View the various AKO Webmail/DKO Webmail FAQs within the help page by using the ‘Search’ above.
View the Webmail specific FAQs by clicking on ‘Help’ once you have accessed your AKO Webmail/DKO Webmail.

AKO Webmail/DKO Webmail Overview:

  • Ability to send larger attachments than webmail classic
  • Instant Messenger available
  • Spell Check currently available
  • Webmail Lite
  • Low-bandwidth option for slow network/internet connections
  • Calendar is not available
  • Instant Messenger is not available
  • Webmail Classic
  • Spell Check Availability
  • Quicker launch times
  • Instant Messenger Available

How-to select preferred email client for launch when clicking the E-mail link on the AKO/DKO banner:

  1. Log into AKO Webmail/DKO Webmail via. Instructions can be found on AKO Login
  2. Click My Account
  3. Click Mail Preferences
  4. Select Mail Options
  5. Select preferred option beside ‘Preferred Webmail’ radio buttons
  6. Click Submit

How do I access AKO webmail without being prompted to answer my KBA questions?

If you are prompted to answer your KBA questions or you are being taken back to the login page when accessing webmail from within AKO by click the email icon, the cause may be due to trusted sites not being configured on your internet browser. To correct this, complete the following:

Open Internet Explorer 6, 7, 8:

  1. In IE, click Tools à Internet Options
  2. Click on the Security tab
  3. Click on the Green Check Mark for Trusted Sites
  4. Click Sites
  5. Uncheck the box ‘Require server verification (https:) for all sites in this zone
  6. Remove all sites in the ‘Websites’ box that end in “us.army.mil”
  7. In the ‘Add this website to the zone:’ type *.army.mil
  8. Click the Add Button
  9. Click Close

Close and relaunch IE and attempt to view webmail through AKO/DKO.

If you are prompted to answer your KBA questions or you are being taken back to the login page when accessing webmail from within AKO by click the email icon, the cause may be due to trusted sites not being configured on your internet browser. To correct this, complete the following:

Open Internet Explorer 6, 7, 8:

  1. In IE, click Tools à Internet Options
  2. Click on the Security tab
  3. Click on the Green Check Mark for Trusted Sites
  4. Click Sites
  5. Uncheck the box ‘Require server verification (https:) for all sites in this zone
  6. Remove all sites in the ‘Websites’ box that end in “us.army.mil”
  7. In the ‘Add this website to the zone:’ type *.army.mil
  8. Click the Add Button
  9. Click Close

Close and relaunch IE and attempt to view webmail through AKO/DKO.