AKO provides a single enterprise webmail platform for us.army.mil emails, blogs, online chat, and file storage. AKO also gives military personel links to other important informational websites like MEDPROS, ATTRS, and PERMS. To access your AKO login you must be a family dependant, army retiree, or contractor. You will also be able to create file storage folders and pages while you are logged in to AKO.
To get to your AKO Login, you will first need to create an AKO account with username and password. If you are authorized, you will be provided this information by the US military. Some areas of AKO require that you have a CAC to log in. In the future AKO will be 100% CAC, and you will no longer be able to log in without having a valid Common Access Card.
The direct link can be accessed by going to https://www.us.army.mil/. If you are trying to access your AKO account but are getting a message that says that AKO is not trusted, you will have to update your DoD certificates. http://akoarmymil.com/what-is-the-dod-root-certificate/ If you have a new CAC you will have to go through the CAC setup process to gain access to your AKO Webmail. This will more than likely require you to update your Activ Client.
Additional Problems, like your browser closing itself or going back to your homepage may occur as well. To gix this, double check that army.mil is added to your trusted websites. You can do this (If you’re using IE7) by going to “tools” > internet options > Security. Select it as a trusted website and mark it with the green colored checkmark > select the sites button > click on https://akocac.us.army.mil in the white box and finally select remove. Once all of this is done close the window and hit ok, you’re ready to go!