AKO Login

AKO LoginAKO Webmail Login Help
If you have issues with setting up your AKO Login account or registering.

AKO Account Registration
If you do not have an AKO webmail account yet.

AKO Webmail Sponsored (Guest) Account Registration
For AKO Webmail Sponsored (Guest) Account Registration please visit the AKO Webmail Sponsored (Guest) Account Registration page.

AKO Webmail Help Desk
If you are having issues and need to contact someone please visit the AKO Webmail Help Desk.

Reset Your AKO Login Webmail Password
Are you having problems logging in and need to know how to reset your AKO password? If so, please visit the Reset Password page.AKO Webmail on the DROID Instructions

The Army Knowledge Online (AKO) Login Portal
To log into the Army of Knowledge Online (AKO) Login Portal make sure you have an AKO Account. You must be an authorized user approved by the USA military. Some areas of the AKO Website may require that you have a CAC (AKO Webmail will soon be going to 100% CAC). To find more information about how to access your AKO Login Webmail account via CAC can be found on our AKO Login with CAC page.  Once you have an account you can log into AKO Webmail using the AKO Login Portal.

Common Solutions to AKO Login Issues:

  1. If you are trying to Log into your AKO Webmail but you are receiving a message that Army Knowledge Online (AKO) is not trusted, you need to update your DoD Certificates.
  2. If you have a new CAC that you haven’t set up yet and are having problems accessing AKO Webmail2, you may need to update your ActivClient.
  3. When attempting to access your AKO Webmail via your AKO Login and the browser closes or crashes by: “500 – Internal Server Error” message, returning you tor your home page, or just doesn’t seem to work. Make sure that AKO is not added to your trusted websites unless you are using IE7 or earlier. You can do this by going to Tools > Internet Options > Security > Click on trusted sites with the green checkmark > Click Sites button > click on: https://akocac.us.army.mil in the white box then click remove, close this window, click OK.